FAQ

Q: Can we bring The NPR to our city?
A: We'd love to come hang with you! We'll visit any city in any kind of venue so long as we have walls, a decent crowd, and some of travel expenses covered. 

Q: When will my order arrive?
A: We get orders out as soon as possible. Most take 2-3 weeks to arrive. However, some orders may take 3-4 weeks.

Q: It looks like I've been given a tracking number but it doesn't appear to be activated yet?
A: Sometimes USPS takes a day for tracking numbers to activate. If you've just placed an order you'll mostly likely run into this. Please give an order 24 hours to kick in. 

Q: I'm local to Austin, can I pick up my order in person?
A: Unfortunately we're not set up to accommodate pick ups at this time.

Q: Can I change or cancel my order?
A: We're sorry, all sales are final.

Q: Do you ship internationally?
A: At the moment we're only able to ship within the US. 

Q: What is screen printing? 
A: Screen printing is the process of pushing ink through a mesh screen. Each color of a particular design is pulled one at a time. Since most or all of this process is done by hand, some variations in color and registration in each print are to be expected. Still confused? Seeing the process usually does the trick! Scope out a video here. 

Q: Why screen printing? Why not use one of them laser printers?
A: The simple answer is that screen printing yields a more beautiful print. Laser printers are entirely mechanical. Screen Printing involves much more of the human hand and eye. Each layer of color is pulled individually when screen printing. The ink overlaps and builds up on the paper in a way that a laser printer can't come close to. This allows the artist to pull off some beautiful things with color. For these reasons every print is unique in some slight way which makes it a little more special!